1.1. These General Terms and Conditions govern the rules for the use of the e-shop owned by LDG2 Ltd, registered under Bulgarian law with UIC 208380097, with registered office and registered address. Ltd. Spartak 25, represented by Daniel Georgiev, hereinafter referred to as „Merchant“.
1.2. The e-shop provides users with the opportunity to purchase electronic books (e-books) as well as to make voluntary donations. All services and products offered through the e-shop are subject to these Terms and Conditions.
1.3. By accessing the e-shop and/or using its services, users declare that they are familiar with these Terms and Conditions and agree to be bound by them. Consent shall be deemed to be given upon any interaction with the platform, including when placing an order or making a donation.
1.4. These Terms and Conditions apply to all users of the e-shop, regardless of their registration or status, unless otherwise provided by law or in a separate contract.
1.5. All matters not expressly provided for in these Terms and Conditions shall be governed by applicable Bulgarian law, including but not limited to the E-commerce Act, the Copyright and Related Rights Act and the Consumer Protection Act.
2.1. Access to the e-shop platform is free and does not require mandatory registration by users, unless otherwise expressly provided in the relevant section of these Terms and Conditions.
2.2. Users who wish to use the Platform's services, including placing orders or making donations, are required to provide correct, complete and up-to-date information necessary to perform the relevant action.
2.3. LDG2 OOD reserves the right to verify the information provided and to take the necessary actions to prevent abuse, including restricting access to the platform to users who intentionally provide false information or violate the provisions of these Terms and Conditions.
2.4. Users undertake not to use the Platform for any unlawful purpose or in any manner that may infringe the rights of third parties, including but not limited to intellectual property rights, personal data or other protected interests.
2.5 LDG2 OOD shall not be held liable for any violations committed by users when using the platform, unless such violations are the result of actions or omissions of LDG2 OOD contrary to applicable law.
3.1. The User shall be entitled to purchase e-books (e-books) through the e-shop platform owned by the Merchant, following the conditions set out in this Section.
3.2. The purchase process includes the following stages: selection of the e-book, confirmation of the order and payment through the payment methods provided by the Merchant.
3.3. Payment for e-books is made via PayPal or Stripe. Upon successful transaction, delivery of the e-book is made immediately by granting download access.
3.4. E-books offered by the Merchant are protected by watermarking and other mechanisms that include identifying information such as the Buyer's name and email address in order to protect copyrights and prevent unauthorized distribution.
3.5. The user undertakes to use the purchased e-books only for personal purposes and not to distribute, copy, sell, rent or provide them to third parties in any way.
3.6. The Merchant warrants that the e-books provided meet the relevant quality and content requirements. In case of problems, the User has the right to contact the Merchant to resolve the issues.
3.7. The Merchant is not responsible for any technical issues related to accessing the Platform or downloading the purchased eBook that are beyond its control.
3.8. By making payment and accepting the e-book, the User declares his/her agreement to the terms of purchase and the rules of use established by the Merchant.
4.1. Donations made through the e-shop are voluntary and non-refundable. The user declares that he makes the donation of his own free will and consent.
4.2 The donation does not constitute a purchase of goods or services and does not create any additional obligations for the Seller other than the provision of confirmation of the donation.
4.3. The User undertakes to provide correct and up-to-date information necessary for the processing of the donation, and is responsible for its accuracy.
4.4. The Seller shall not be liable for any errors caused by the User in entering information required to make the donation.
4.5. Donations shall be processed through the payment systems used by the Seller and the applicable terms and conditions of the respective payment service provider shall be binding on the User.
4.6. If technical problems arise which impede the donation process, the Seller will endeavour to resolve them in a timely manner, but shall not be liable for problems which are beyond its control.
4.7. All provisions of these Terms and Conditions applicable to data protection and information security shall apply in full to the processing of donations through the Platform.
5.1. LDG2 Ltd. has the right to update and change the content of the e-shop, including the types of products and services offered, without prior notice to users, unless otherwise provided for in these Terms and Conditions.
5.2. LDG2 Ltd. is obliged to ensure correct and timely delivery of the purchased e-books and to guarantee their quality in accordance with the described characteristics of the platform.
5.3. Users are obliged to provide accurate, complete and up-to-date information when placing orders or making donations, and not to carry out actions that violate these Terms and Conditions or applicable legal provisions.
5.4. Users undertake to use the purchased e-books only for personal use and not to distribute, copy, sell, rent or provide them to third parties in any form.
5.5. Violation of the obligations set forth in these Terms and Conditions may result in restriction or termination of the user's access to the e-shop, including legal action under applicable law.
5.6 LDG2 Ltd. shall not be liable for any damages caused by improper use of the platform, the provision of incorrect information by users or technical problems that are beyond the control of the company.
5.7 LDG2 Ltd. is obliged to process the personal data of users in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation) and the applicable Bulgarian legislation, ensuring their protection and confidentiality.
6.1. In accordance with the provisions of the Digital Content and Services and Sale of Goods Act, the consumer shall not be entitled to withdraw from the contract for the purchase of digital content, including e-books, once the delivery of the content has commenced with his express prior consent.
6.2. The user's express consent shall be deemed to have been given by completing the e-book purchase procedure and confirming agreement to these Terms and Conditions.
6.3. In the event of technical problems that prevent access to the purchased content, the user has the right to contact the Seller at the email address provided to resolve the problem. The Seller will endeavour to rectify the problem in a timely manner, but is not responsible for technical problems that are beyond its control.
6.4. In case of any questions or need for assistance, the User may contact the Seller via the contact details provided in the e-shop platform.
7.1. LDG2 Ltd. shall not be held liable for any technical problems arising from the use of the e-shop platform, unless such problems are the result of deliberate actions or gross negligence on the part of LDG2 Ltd.
7.2. Technical problems related to the PayPal and Stripe payment systems, which are beyond the control of LDG2 Ltd., shall not be considered grounds for claims against LDG2 Ltd.
7.3. LDG2 Ltd. undertakes to exercise due diligence for the timely resolution of technical problems that are within its control and to provide support to users through the contact details provided on the platform.
7.4. The User shall promptly check for any technical problems and notify LDG2 Ltd. about them through the provided communication channels in the e-shop platform.
7.5. LDG2 Ltd. shall not be liable for any damages caused by unforeseen technical difficulties, including but not limited to internet connection interruptions or software incompatibilities that are beyond the control of LDG2 Ltd.
7.6. The User undertakes to ensure the reliability of his/her devices and internet connection required to access the Platform, and LDG2 Ltd. shall not be held liable for any problems arising from insufficient technical support by the User.
8.1. LDG2 Ltd. has the right to make changes to these General Terms and Conditions when it is necessary to improve the services provided, to comply with legal requirements or to eliminate technical or legal inconsistencies.
8.2. Changes to the General Terms and Conditions shall be published on the e-shop platform, and LDG2 Ltd. shall provide users with clear and accessible information on the amended provisions.
8.3. Users will be notified of the changes via the e-shop no later than seven days before the amended Terms and Conditions come into force.
8.4. If the user does not agree with the changes in the General Terms and Conditions, he has the right to terminate the use of the e-shop, as this does not release him from the obligations accrued up to the moment of termination.
8.5. Amendments to the General Terms and Conditions shall come into effect from the date of their publication on the e-shop platform, unless otherwise specified in the amendment notice.
8.6 It is the responsibility of LDG2 Ltd. to keep previous versions of the Terms and Conditions and to make them available to users on request, where necessary to protect their rights.
9.1. These Terms and Conditions and all matters relating to their application, interpretation and performance shall be governed by the applicable Bulgarian law.
9.2. All disputes arising out of or in connection with these Terms and Conditions, including disputes relating to their interpretation, performance or termination, shall be resolved by the competent court in the Republic of Bulgaria.
9.3. In the event that either party to these Terms and Conditions wishes to bring an action or defend its rights in court, it shall apply to the court of the Merchant's registered office, unless otherwise provided by law.
9.4. These provisions do not limit the right of the parties to use alternative dispute resolution methods, including mediation or arbitration, subject to the relevant requirements of applicable law.
10.1. If any provision of these Terms and Conditions is held to be invalid or unenforceable, this shall not affect the validity and enforceability of the remaining provisions. The invalid or unenforceable provision shall be replaced by one that is closest in meaning and intent to the original provision.
10.2. These General Terms and Conditions and any amendments thereto shall come into force from the moment of their publication on the Merchant's e-shop, unless expressly stated otherwise.
10.3. These Terms and Conditions constitute the entire agreement between the Merchant and the User regarding the use of the e-shop and supersede all previous understandings, agreements and correspondence in this regard.
10.4. All notices relating to these Terms and Conditions shall be made in writing to the email address of the Merchant set out in these Terms and Conditions.
10.5. Section headings in these Terms and Conditions are included for convenience only and shall not be used in interpreting the provisions.
10.6. Failure by the Merchant to exercise any right or provision provided for in these Terms and Conditions shall not be deemed a waiver of that right or provision.
Date last updated: 15.12.2025